







Free written scope consultation - allowances, timeline, and change-order rules on paper before a single trade is scheduled
Toto Construction in Alamo Heights, TX | Sawyer Remodel San Antonio
We provide independent Toto service and construction across Alamo Heights, from Neorest toilets in 1920s Craftsman bathrooms to freestanding tubs sitting on pier-and-beam foundations. The thing that makes our Toto work here different: we deal with clay-soil movement, protected live oaks, and 90-year-old framing every single week. Nobody’s replacing a Toto fixture in Alamo Heights without understanding what’s underneath it. Call (432) 547-6806 for a free estimate on Toto service, repair, or Bathroom Remodeling in Alamo Heights.

We’re Sawyer Remodel San Antonio, and we’ve been working Alamo Heights homes long enough to know that Toto sales & service here means something different than it does in a 2005 subdivision. Luca Romano runs our Toto work the same way he’s run every job since he learned the trade at LA Trade-Tech: look at the framing first, then touch the fixture.
Why Alamo Heights Residents Choose Us for Toto Service

Most plumbers in the 78209 can swap a toilet. Far fewer can tell you why a Carlyle II skirted bowl cracked at the flange on a 1935 Tudor, or whether a Neorest control module failed from humidity in a pier-and-beam crawlspace or from a power surge during a spring storm. We can. Our crews work on Toto fixtures in Alamo Heights homes weekly, and we’ve seen the same failure patterns repeat across the neighborhoods off Broadway and down toward the quarry.
Luca grew up in East Los Angeles and spent decades swinging hammers across the Southwest before landing in San Antonio. He still walks every finished Toto job himself. That’s not a talking point; it’s just how he works. When we say we know Toto in Alamo Heights, we mean we’ve reset flanges on Cambridge Oval, rerouted tub drains around live oak roots off Patterson, and leveled skirted toilets in homes where the floor hasn’t been flat since the Coolidge administration.
We’re an independent Toto service provider. Not manufacturer-affiliated, not authorized, not beholden to a corporate playbook. That means we recommend what’s right for your home, not what pads a warranty claim.
Styles & brands we work with







Common Toto Construction Problems We Solve in Alamo Heights
- Neorest Washlet control module failures after humidity spikes and flooding. Alamo Heights gets heavy spring rain, and pier-and-beam crawlspaces hold moisture. When a Neorest seat stops responding, it’s usually the control module, and it’s usually after a wet spell. We diagnose the module before recommending anything, and when the repair is under about $700, we fix it instead of pushing a new toilet.
- Carlyle II skirted toilet flange cracks and shifts. Clay-rich soil in Alamo Heights expands and contracts with every wet-dry cycle. That movement torques the wax ring and, in skirted bowls, transfers stress straight to the flange. We use aftermarket wax-free seals here because they outperform original wax in shifting soil, and we reset the flange with a repair ring when it’s cracked.
- Undermount lavatory rim leaks on 1930s plaster vanities. Original wood framing in these bathrooms settles and sometimes rots after 90 years. The rim of a Toto undermount sink pulls away, water creeps in, and the plaster starts crumbling. We pull the sink, repair or rebuild the vanity top framing, and rebed the fixture so it stays sealed.
- Freestanding tub drain pop-ups seized from mineral-rich water. Alamo Heights water leaves deposits in Toto tub drains until the pop-up mechanism won’t budge. On a pier-and-beam home, accessing the waste line means going under the house. We pull the tub when necessary and replace the pop-up assembly with parts that can handle the mineral load.
- Skirted toilet mounting bolts loosening on uneven floors. Original hardwood floors in Alamo Heights homes sag and settle. A skirted Toto bowl hides the bolts, so homeowners don’t notice them loosening until the toilet rocks. We shim, level, and reseat before the movement cracks the porcelain.
Toto Service in Alamo Heights: What Local Conditions Mean for Your Equipment

Here’s a fact most outer San Antonio contractors never contend with: the Alamo Heights tree preservation ordinance protects heritage live oaks to the drip line. That means if you’re adding a bathroom or reworking a Toto tub drain on a 1920s to 1940s property, the waste line often has to route around protected roots instead of cutting a straight trench from the fixture to the stack. It adds cost, adds time, and requires the kind of careful planning you don’t get from a guy who only does new construction in Stone Oak. We’ve rerouted more than a few tub drains around oak roots off Cambridge Oval and along the streets near the McNay. It’s not glamorous work. It’s just what Alamo Heights demands.
On Cambridge Oval, our crew upgraded a 1935 Tudor bathroom where the original 4-inch cast-iron toilet flange had heaved from clay-soil expansion, cracking a Toto Carlyle II. We removed the skirted toilet, reset the flange with a repair ring and wax-free seal, replaced the tank internals with OEM Toto parts, and that toilet has stayed dry through two spring rain seasons since. That’s the kind of repair you only get right by understanding the house, not just the fixture.
Toto Models & Products We Service in Alamo Heights
We service the full range of Toto product lines you’ll find in Alamo Heights homes: Neorest toilets (both wall-hung and floor-mount with integrated Washlet), Carlyle II and Nexus one-piece toilets, Promenade and Carolina pedestal and undermount lavatories, and Soiree and Lloyd freestanding bathtubs. For fit and finish, we source OEM Toto gaskets, trip levers, and Washlet control modules. But we don’t default to OEM when a better part exists. In Alamo Heights’ shifting clay, wax-free seals and braided supply lines outperform original parts, so that’s what we install. We keep common Toto parts on the truck, which means most Alamo Heights service calls don’t wait on a warehouse order.
See the difference
Before
After
Before
After
Before
AfterToto Service Pricing in Alamo Heights
If you’re pricing a Toto bathroom remodel or fixture install in Alamo Heights, here’s what the work costs in the San Antonio market:

| Service | Price Range |
|---|---|
| Bathroom Remodel | $9,000 – $28,000 |
| Walk-In Shower Installation | $4,500 – $12,000 |
What drives the cost: whether we’re working around a protected oak, how far the waste line has to run under a pier-and-beam floor, and whether the original framing needs repair before a new Toto fixture can sit on it. Your free estimate includes a written price before any work starts, line-by-line, so the number you approve is the number you pay. Call (432) 547-6806 and Luca will walk the job himself.
Serving Alamo Heights, TX - Our Local Coverage Area
We’re an Alamo Heights General Contractor based in this area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs – Toto Construction in Alamo Heights
Heavy rain in Alamo Heights raises the humidity inside pier-and-beam crawlspaces, and that moisture works its way into the Washlet control module, which shorts out. The failure usually shows up within a day or two of a big storm. We inspect the module first, and if the repair falls under roughly $700, we recommend fixing it rather than replacing the whole toilet. Call (432) 547-6806 for a diagnosis and an exact quote.
Yes, but it requires opening the wall to install or reinforce the in-wall carrier, and lath-and-plaster doesn’t come out cleanly or go back easily. In a 1930s Alamo Heights home, the framing behind the wall often needs straightening or doubling before a wall-hung Toto will sit flush and hold. We plan for that in the quote so there are no surprises mid-job.
We pull the sink, check the vanity framing for rot or settlement, rebuild what’s failing, then rebed the sink with a fresh seal and proper mechanical support. In 1940s Alamo Heights homes, the wood framing under the counter is usually the problem, not the Toto sink itself. The repair typically costs less than replacing the vanity entirely.
When the original parts are still sound, we reuse them. That goes for Toto trip levers, flush valves, and even Washlet modules that pass testing. Where Alamo Heights conditions demand something better, like wax-free seals for shifting clay soil, we’ll recommend the upgrade and show you why before any work starts.
The drain has to run below the floor, and on a pier-and-beam home that means working from the crawlspace, which is tight, dark, and often damp in Alamo Heights. We also have to check the floor framing for load capacity, because a filled Toto Soiree or Lloyd tub weighs a lot more than the original 1930s flooring was designed to carry. Call (432) 547-6806 for a free estimate on freestanding tub installation.
Service Areas Near Alamo Heights
Beyond Alamo Heights itself, we run Toto service and construction throughout Alamo Heights service area and the surrounding communities. You’ll find us in Toto service in San Antonio proper, down toward Toto service in New Braunfels, and out to Kirby, Universal City, and Timberwood Park.
Book Your Toto Service in Alamo Heights Today
We answer the phone when you call, we show up when we say we will, and you get a written price before we touch a tool. Call (432) 547-6806 to schedule your free Toto service estimate in Alamo Heights. The craft comes first. Everything else follows.
Written by Luca Romano, Owner at Sawyer Remodel San Antonio, serving Alamo Heights since 2005.











